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What is the process for Fastbox’s overseas shipping service?
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The process is as follows. Receiving Products (from retailors) > Inbound Warehousing > Labeling > Outbound Warehousing > Overseas Shipping
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Does Fastbox charge for a return from an overseas country to South Korea?
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We charge a small commission and shipping fee for a return from overseas.
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Is it possible to cancel my order or change the shipping address in the course of carriage?
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We accept or reject requests for the change of shipping address and cancellation according to our internal customer support policy.
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How long does it take for an international delivery?
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The shipping time varies by country. Please contact us for more details.
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Does Fastbox offer a real-time tracking service?
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The tracking service is available at Fastbox online.
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Does Fastbox offer overseas shipping services all over the world?
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Yes, we provide overseas shipping services through our local networks.
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Does Fastbox have any policy on inventory reduction and damage?
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Related polices are stipulated in the contract.
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Does Fastbox provide inventory management and control services?
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We provide thorough inventory management and control services through our solution.
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Does Fastbox provide custom packaging services?
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If you desire customized packaging materials for your stock, please package your stock before warehousing.
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Are packaging materials and boxes provided free of charge?
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No. Clients are required to prepare packaging materials.